A LITTLE HELP GOES A LONG WAY

Good questions.
Clear answers.

Let’s get you back to what matters.

Getting connected

Step-by-step guidance for your devices.

Your VPN access

Check approval status, connection details and usage.

Your account

Passwords, verification, and your profile.

Can I create an account now?

Yes. Register with your email address and verify it. Your VPN account is prepared with access disabled until the administrator approves it.

Does registration give me a VPN connection?

Registration creates a request for VPN access. The connection remains disabled until an administrator approves it. You can follow the status under My connections; no purchase is required at registration.

Which devices can I prepare?

The setup guides cover compatible VLESS or VMess clients for Windows, macOS, Android, and iOS. You need an active subscription to connect.

Can I use my existing VPN link?

Yes. Your existing VPN link stays unchanged when the administrator links it to your portal account. Portal passwords and VPN connection links are separate. Ask support if your existing account is not shown under My connections.

How do I sign in without an email address?

Existing members can use the username and temporary password provided privately by the administrator. Choose a personal password at first sign-in, then add and verify a recovery email in Settings if you want email password reset.

How can I ask about access?

Use the help center for contact details, or sign in and open a support ticket. Do not include your password or private subscription link in a ticket.

STILL NEED A HAND?

Let’s talk it through.

Keep your support conversations together in your account.

Contact support